Intercultural Education Service (IES) - Education Authority

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Contact Information

17 Lough Road, Antrim, BT41 4DH
Contact Person
Karen Pollock
Telephone Number
028 9448 2210
Email Address
Web Address
Visit Website

Additional Information

The Intercultural Education Service (IES) is part of the Education Authority and comprises the former Inclusion and Diversity Service and Traveller Education Support Service. IES offers advice and support to schools and youth organisations who work with Newcomer, Roma, traveller and Asylum Seekers / Refugees (including the VVPRS programme). A Newcomer pupil refers to a pupil whose home language is not English or Irish and who may require support in school for this reason. The main aim of IES is to help build the capacity of schools to improve educational outcomes for pupils with additional educational need, through in school and family support.. IES support includes access to a regional interpreting service for pastoral and curricular meetings, translated school letters, translated generic guidelines about school policies and translated guides to positive parenting available on the IDS website at The service also promotes intercultural awareness, cultural competence, home language awareness and celebration of diersity across education.
Available to Age Groups
Category of Services
  • Ethnic Minority Support
Areas covered
  • All of N Ireland

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